Frequently asked questions
Updated July 2023
As the owner of Clear Wax Solutions, I have taken the decision to still attend all appointments with the relevant PPE, thus protecting some of my most vulnerable clients.
Ear wax, medically referred to as cerumen, is a very important substance which assists in the cleaning and lubrication, providing protection against infections, bacteria, fungi, and water in the ear canal.
Excess ear wax can be due to the fact that you have hairy ears for the wax to get trapped in, or narrow ear canals (the tubes that link the eardrum with the outer ear) your age or just that some people naturally produce excessive wax.
Also wearing hearing aids or using earplugs at work can push wax further into your ear canal, making it more difficult to fall out naturally, with the wax becoming harder and impacted.
It is not necessary to remove ear wax unless it is causing a problem such as muffled hearing, or discomfort.
Excess ear wax can cause any of the following:
- Difficulty hearing
- Muffled hearing
- Ear infections
Under no circumstances use cotton buds, match sticks, hair grips, keys etc. to clean your ears. This will only push wax deeper into your ear canal and cause potential trauma, with the real risk of perforating your eardrum.
The procedure itself is usually relatively quick, however, allow 30 to 45 minutes for the complete appointment.
Some clients find this procedure quite soothing; others describe it as an odd feeling; however, you should not feel any pain.
Firstly, we go through your medical history and consent form to check if there are any contraindications (medical jargon for cannot!) perform the procedure.
We will then carry out an initial examination of your outer ear looking for any tenderness, followed by an examination of your ear canal and eardrum, using an otoscope, if not blocked by wax.
If this shows that there is a need to remove excessive or impacted wax, we will then irrigate your ear, assuming the wax is soft enough to do so.
The procedure involves gently pulsating warm water into the ear canal via a nozzle inserted at the start of the ear canal. Please note we use specialist ear irrigation machines designed for this procedure, and NOT a syringe. The water dislodges the wax which then comes out of the ear and is collected in a collection cup.
We will then give you advice on aftercare following the procedure.
Please see our pricing tab for full details. We offer a transparent pricing structure, and you only pay for the services that you require. Remember the price quoted is for the procedure in the comfort of your own home – we come to you!
We also give a £5 reduction for the procedure to returning customers.
We accept payment by cheque, bank transfer, cash or major credit and debit card, google and apple pay. Unfortunately, we do not accept AMEX.
The diagram below shows how the ear is made up.
An easy step by step guide on how to apply Olive Oil drops to your ears prior to irrigation.
- Step 1 – Lean the head over so that the affected ear is pointed straight up
- Step 2 – Pull the ear gently towards the top and back part of the head – This straightens the ear canal which is normally curved so the ear drops can fall as deeply into the ear canal as possible
- Step 3 – Squeeze 3-4 drops into the ear canal after the bottle has been shaken and warmed to body temperature. A good tip for this is to leave the bottle in your pocket to warm up naturally
- Step 4 – To help the drops to penetrate the ear wax gently massage the area around the tragus
- Step 5 – Keep the head tilted for a minimum of 5 minutes to allow gravity to disperse the ear drops into the ear wax
Repeat the steps for the other ear if required, however, remember to clean the nozzle between each ear.
DO NOT plug the ear canal with cotton wool after using the drops.
This procedure should be repeated at least twice a day for a minimum of 5-7 days prior to your appointment.
Consult your doctor if you experience any side effects.
You should carefully read all product packaging and labels prior to use.
You will need to use ear drops such as olive oil, 3-4 drops twice a day, for 5-7 days before your appointment date in order to soften the wax. This makes it possible for the wax to be removed via irrigation, formerly known as syringing. See our how to use Olive Oil drops for more details.
If you prefer you can use other types of drops – please ensure you follow the manufacturers’ instructions.
Insured & Professional
Fully insured professional and reliable service.
Certified & Qualified
Fully qualified in ear irrigation.
We provide a reliable in-home service.
Either book online, telephone, or use our contact us form.
Happy Customer Review
Steve was punctual, clear in his explanations of what the procedure would entail, diligent in obtaining feedback during the procedure and gave straightforward advice about aftercare. Time was taken to deliver thorough results. Very good experience and will no doubt use this service again in future.
We provide ear wax removal in the comfort of your own home and attend your appointment wearing the appropriate PPE.
To begin, kindly input the postcode of the location where the procedure will be conducted in the box below.
Please note: The address on Google is our accountants.