Frequently asked questions

What is ear wax?

Ear wax, medically referred to as cerumen, is a very important substance which assists in the cleaning and lubrication, providing protection against infections, bacteria, fungi, and water in the ear canal.

Why do I have excess ear wax?

Excess ear wax can be due to the fact that you have hairy ears for the wax to get trapped in, or narrow ear canals (the tubes that link the eardrum with the outer ear) your age or just that some people naturally produce excessive wax.

Also wearing hearing aids or using earplugs at work can push wax further into your ear canal, making it more difficult to fall out naturally, with the wax becoming harder and impacted.

Do I have to get ear wax removed?

It is not necessary to remove ear wax unless it is causing a problem such as muffled hearing, or discomfort.

What problems can ear wax cause?

Excess ear wax can cause any of the following:

Earache
Difficulty hearing
Muffled hearing
Itchiness
Dizziness
Ear infections
Tinnitus

What not to use to clean your ears

Under no circumstances use cotton buds, match sticks, hair grips, keys etc. to clean your ears. This will only push wax deeper into your ear canal and cause potential trauma, with the real risk of perforating your eardrum.

How long does the procedure take?

The procedure itself is usually relatively quick, however, allow 30 to 45 minutes for the complete appointment.

Does it hurt?

Some clients find this procedure quite soothing; others describe it as an odd feeling; however, you should not feel any pain.

What happens during my appointment?

Firstly, we go through your medical history and consent form to check if there are any contraindications (medical jargon for cannot!) perform the procedure.

We will then carry out an initial examination of your outer ear looking for any tenderness, followed by an examination of your ear canal and eardrum, using an otoscope, if not blocked by wax.

If this shows that there is a need to remove excessive or impacted wax, we’ll then have a chat about the different methods of wax removal and perform either microsuction or irrigation.

We will then give you advice on aftercare following the procedure.

What is the cost?

Please see our pricing tab for full details. We offer a transparent pricing structure, and you only pay for the services that you require. Remember the price quoted is for the procedure in the comfort of your own home – we come to you!

We also give a £5 reduction for the procedure to returning customers.

Payment options

We accept payment by cheque, bank transfer, cash or major credit and debit card, google and apple pay. Unfortunately, we do not accept AMEX.

How is the ear made up?

The diagram below shows how the ear is made up.

how is the ear made up

How to use Olive Oil drops

An easy step by step guide on how to apply Olive Oil drops to your ears prior to irrigation.

Step 1 – Lean the head over so that the affected ear is pointed straight up
Step 2 – Pull the ear gently towards the top and back part of the head – This straightens the ear canal which is normally curved so the ear drops can fall as deeply into the ear canal as possible
Step 3 – Squeeze 3-4 drops into the ear canal after the bottle has been shaken and warmed to body temperature. A good tip for this is to leave the bottle in your pocket to warm up naturally
Step 4 – To help the drops to penetrate the ear wax gently massage the area around the tragus
Step 5 – Keep the head tilted for a minimum of 5 minutes to allow gravity to disperse the ear drops into the ear wax

Repeat the steps for the other ear if required, however, remember to clean the nozzle between each ear.

DO NOT plug the ear canal with cotton wool after using the drops.

This procedure should be repeated at least twice a day for a minimum of 5-7 days prior to your appointment.

Safety warnings
Consult your doctor if you experience any side effects.
You should carefully read all product packaging and labels prior to use.

How do I prepare for my appointment?

You will need to use ear drops such as olive oil, 3-4 drops twice a day, for 5-7 days before your appointment date in order to soften the wax. This makes it possible for the wax to be removed via irrigation, formerly known as syringing. See our how to use Olive Oil drops for more details.

If you prefer you can use other types of drops – please ensure you follow the manufacturers’ instructions.

Insured & Professional

Fully insured professional and reliable service.

Certified & Qualified

In both irrigation and microsuction.

In-Home Service

We provide a reliable in-home service.

Easy Booking

Either book online, telephone, or use our contact us form.

Happy Customer Review

Steve was punctual, clear in his explanations of what the procedure would entail, diligent in obtaining feedback during the procedure and gave straightforward advice about aftercare. Time was taken to deliver thorough results. Very good experience and will no doubt use this service again in future.

Chris Moorhouse

Book your Appointment

We provide ear wax removal in the comfort of your own home and attend your appointment wearing the appropriate PPE.

To begin, kindly input the postcode of the location where the procedure will be conducted in the box below.

Please note: The address on Google is our accountants.

Prefer a callback?

Fill out the form below. Steve will get back to you soon as possible.

Customer Reviews - see what our customers are saying!

We currently have a total of 165 verified Google Reviews

elaine

Happy to recommend Steve who provides an informative, efficient and painless service all in the comfort of your own home.I will be using him again.

Many thanks for the review Elaine, Steve

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Darren Mcdonald

Fantastic service with amazing results, punctual and professional, I felt very comfortable with Steve in my home, all guidelines adhered to and

Thanks for the recommendation Darren. It was a pleasure meeting you and glad we sorted out your wax problem, best regards Steve

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jan martin

Steve visited my elderly mother & was caring & professional in all his dealings with her. He explained every step of the procedure including good

Thanks Jan for the review. It was a pleasure meeting both you and your mum, and I am so glad that her hearing was restored - it was a delight seeing her lovely smile.

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James Durham

Absolutely fantastic service! Every step was explained in great detail, which made me more relaxed about getting the irrigation done. I can now

Thanks James for the review - I'm so glad your hearing has now been restored.

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Lee Rayner

10/10, was shocked in the results!

Glad your hearing returned, thanks for the review Lee

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Wes Johnson

After having a blocked ear I contacted Steve who talked me through the process over the phone before coming to my house and successfully flushing

Thanks Wes for the review, best regards Steve

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ZDJmusic

Very good service! As this was my first time having this done for my ear I was worried but almost immediately it went away. You can tell that the

I'm so glad we sorted your wax problem, and thanks for the review, Steve.

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Brett Applin

My wife frantically looked for ear wax removal after my constant moaning of a blocked ear after mucking about in the sea and pool. Found Steve at

Thanks Brett for that fantastic review. It was great to meet you and glad you enjoyed the procedure!

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Elaine Muldowney

Myself and my husband had our ears checked this morning, very informative, clean, and professional! We didn't need the irrigation, so we weren't

Thanks Elaine for the review, all the best, Steve

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