This privacy policy (the “Policy”) applies between you, the User of this Website, and Clear Wax Solutions, the owner and provider of the e-commerce platform accessible through the website www.clearwaxsolutions.co.uk (the “Platform”). Clear Wax Solutions takes the privacy of your information seriously. This Policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Platform.
Please read this Policy carefully.

Definitions and Interpretation

1. In this Policy, the following definitions are used:

• Data: Collectively, all information that you submit to Clear Wax Solutions via the Platform. This definition incorporates, where applicable, the definitions provided in the UK Data Protection Laws.
• Cookies: Small text files placed on your computer by the Platform when you visit certain parts of the Platform and/or when you use certain features of the Platform. Details of the cookies used by the Platform are set out in the section below titled “Cookies.”
• UK Data Protection Laws: Any applicable law relating to the processing of personal Data, including but not limited to the Data Protection Act 2018 and any national implementing laws, regulations, and secondary legislation.
• Clear Wax Solutions, we, or us: Refers to Clear Wax Solutions, operating the e-commerce platform accessible through the website www.clearwaxsolutions.co.uk.
• User or you: Any third party that accesses the Platform and is not either (i) employed by Clear Wax Solutions and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Clear Wax Solutions and accessing the Platform in connection with the provision of such services.
•  Platform: The e-commerce platform that you are currently using, accessible through the website www.clearwaxsolutions.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

Scope of this Privacy Policy

3. This Policy applies only to the actions of Clear Wax Solutions and Users with respect to the Platform. It does not extend to any websites that can be accessed from the Platform, including, but not limited to, any links we may provide to social media websites.
4. For purposes of the applicable UK Data Protection Laws, Clear Wax Solutions is the “data controller.” This means that Clear Wax Solutions determines the purposes for which, and the manner in which, your Data is processed.

Data Collected

5. We may collect the following Data, which includes personal Data, from you:

• Name
• Contact information such as email addresses and telephone numbers
• IP address (automatically collected)
• A list of URLs starting with a referring site, your activity on the Platform, and the site you exit to (automatically collected)
  In each case, in accordance with this Policy.

How We Collect Data

6. We collect Data in the following ways:

• Data is given to us by you.
• Data is received from other sources.
• Data is collected automatically.
• Data That is Given to Us by You

7. Clear Wax Solutions will collect your Data in various ways, such as:

• When you make purchases or inquiries through the Platform, by telephone, post, email, or through any other means.
• When you use our services.
• Data That is Received from Third Parties

8. Clear Wax Solutions will receive Data about you from the following third parties:

• Google Analytics.
• MailChimp

Data That is Collected Automatically

9. When you access the Platform, we will collect your Data automatically, for example:

• We automatically collect information about your visit to the Platform. This information helps us improve Platform content and navigation, and includes your IP address, the date, times, and frequency with which you access the Platform, and the way you use and interact with its content.
• We will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies and how we use them on the Platform, see the section below titled “Cookies.”

Our Use of Data

10. Any or all of the above Data may be required by us from time to time to provide you with the best possible service and experience when using the Platform. Specifically, Data may be used by us for the following reasons:

• Internal record keeping.

In each case, in accordance with this Policy.
11. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section titled “Your Rights” below).
12. We may use your Data to show you Clear Wax Solutions adverts and other content on other websites. If you do not want us to use your data for this purpose, please turn off the relevant cookies (please refer to the section titled “Cookies” below).
Who We Share Data With
13. We may share your Data with the following categories of recipients for the following purposes:

• Our employees, agents, and/or professional advisors to provide the service.

In each case, in accordance with this Policy.
Keeping Data Secure

14. We will use technical and organizational measures to safeguard your Data, for example:

• Access to your account is controlled by a password and a unique user name.
• We store your Data on secure servers.

Technical and organizational measures include steps to address suspected data breaches. If you suspect any misuse, loss, or unauthorized access to your Data, please notify us immediately by contacting us via the email address: hello@clearwaxsolutions.co.uk.
If you would like detailed information on protecting your information and your devices against online threats, you can visit www.getsafeonline.org.uk, a resource supported by the UK Government and leading businesses.
Data Retention
17. Unless a longer retention period is required or permitted by law, we will hold your Data on our systems for the period necessary to fulfill the purposes outlined in this Policy or until you request the Data’s deletion.
Even if we delete your Data, it may persist on backup or archival media for legal, tax, or regulatory purposes.

Your Rights

19. You have the following rights in relation to your Data:
a. Right to Access: You can request copies of the information we hold about you or request modifications, updates, or deletions of such information.
b. Right to Correct: You can request the rectification of inaccurate or incomplete Data.
c. Right to Erase: You can request the deletion or removal of your Data from our systems.
d. Right to Restrict Use: You can request to “block” us from using your Data or limit the way in which we use it.
e. Right to Data Portability: You can request that we move, copy, or transfer your Data.
f. Right to Object: You can object to our use of your Data, including where we use it for our legitimate interests.
To exercise any of these rights, or to withdraw your consent to the processing of your Data (where consent is the legal basis), please contact us via the email address: hello@clearwaxsolutions.co.uk.

Complaints and Further Information

21. If you’re unsatisfied with how we handle your Data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection issues. You can find details on how to contact the ICO on their website at https://ico.org.uk.
Links to Other Websites
23. The Platform may provide links to other websites. We have no control over these websites and are not responsible for their content. This Policy does not extend to your use of such external websites. Read the privacy policies of those websites before using them.
Changes to this Privacy Policy
40. Clear Wax Solutions reserves the right to change this Policy as necessary or as required by law. Any changes will be immediately posted on the Platform, and your continued use of the Platform following the alterations will signify your acceptance of the updated Policy. You can contact Clear Wax Solutions by email at hello@clearwaxsolutions.co.uk.
Last Updated: 23/08/23